Job Description
The Southern California Mediation Association (SCMA) is the premier professional organization dedicated to the practice and promotion of mediation in California. Established in 1989, SCMA has grown to become the largest association of mediators in the state, committed to nurturing, expanding, and developing the practice, profession, and community of mediation.
Job Opportunity● Provide administrative support to the SCMA Director and to the SCMA Board President. This includes, but is not limited to, coordinating the logistics for the monthly board meetings, taking minutes for the board meetings, maintaining board member and committee reports and rosters, updating the Director/President on activities in the organization that the Administrative Assistant is involved with, and coordinating meetings as needed.
● Provide administrative support to the SCMA board members and committee leaders as needed.
● Provide administrative and project management support for SCMA events.
● Operate the back-end software system that is used for generating events, membership registrations, membership profiles, and other items that feed into the SCMA website.
● Serve in the ‘host’ role for SCMA webinars and meetings utilizing the Zoom platform.
● Maintain and update a process manual for the position.
● Provide customer and member support for people who call or email the organization about SCMA membership, benefits, services, or events.
● Process membership and event registration requests.
● Represent the organization at in-person events.
● Must be available during daytime (Pacific Time) hours.
● Must be available for a few in-person weekend events throughout the year for networking and conferences. These activities are generally located in the Los Angeles or Orange County areas in California. Candidate must reside in or near this area.
● Other duties as determined by the Director and the SCMA Board President.
Skills Required
● Proficient in computer and technical skills
● Exceptional customer service abilities
● Strong problem-solving skills
● Capable of working independently while consistently meeting deadlines
● Excellent communication skills
● Knowledge of online meeting and webinar programs such as Zoom.
● Expertise in the Google Workspace including Google Docs, Google Sheets, Google Forms, and Google Calendar
● Meeting and event coordination skills for both online and in-person events.
● Excellent writing and communication skills, with the ability to craft clear and professional correspondence to the SCMA Board, members, and other members of the mediation community.
● Project management.
● Pro-active planning.
● Ability to work with a diverse group of mediators and volunteers.
Desired Experience
● Administrative support and coordination
● Customer service expertise
● Proficiency with database management and CRM systems in a business setting
● Basic website maintenance and updates
● Event planning and coordination
● Experience working remotely
Education Desired
● Bachelor’s Degree
Pay and Hours
● Pay range is $18.00 to $21.00 per hour.
● The position does not provide any benefits other than what is mandated by Federal and State law.
● Normal work week will be 10 hours per week, 2 hours per day, Monday through Friday during daytime hours. These hours may fluctuate or include some evenings or Saturdays depending on what current activity or event is occurring. Daily start times and stop times may vary based on meetings or events. Must be available during daytime (Pacific Time) hours.
● This position is fully remote. However, attendance is mandatory for in-person events that are located within the Los Angeles and Orange County area.
● Presence is required at all in-person events.
SCMA is an equal opportunity employer
To learn more about SCMA, visit
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