Job Description

Job Description

Job Description

A-Line Staffing is now hiring a Business Support Specialist I. The Business Support Specialist I will be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this position, please contact Jenise Nottage at 586-473-6098 or [email protected].

Compensation:

• The pay for this position is $24.00 per hour
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Highlights:

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• The required availability for this position is Monday – Friday, 8am-5:30pm EST

Responsibilities:

• Facilitates the Treasury Implementation process and for the bank supporting requests in a fast-paced high output environment
• Maintain a positive and proactive attitude while addressing client concerns, ensuring that each interaction reflects a commitment to exceptional service and customer satisfaction.
• Collaborate with a vibrant, high-energy team where your contributions drive collective success and innovation
• Suggest customer experience improvement opportunities as you identify them.
• Demonstrate ability and willingness to drive these to completion.
• Applies and enforces risk mitigation controls
• Escalates any exceptions to leadership and other concerned parties
• Produces high quality output; completes quality management duties as assigned
• Executes additional tasks as required

Requirements:

• 5+ years relevant banking experience with an operations or customer service team
• Ability to effectively communicate with Business Partners
• Ability to plan and prioritize workload to meet critical SLAs
• Experience implementing change and process improvements
• Effectively handles multiple priorities with efficiency and accuracy
• Proficient in data entry
• Strong attention to detail
• Proficiency in Microsoft applications including advanced Outlook, Excel, Word and Power Point.
• Must be able to effectively communicate with a diverse customer base (internal and external) in a friendly and confident manner

Education:

• Required: High School Diploma

If you think this position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

Job Tags

Similar Jobs