As DoorDash’s largest core operating team, Customer Experience, is tasked with ensuring that when there are bumps in the last-mile there’s always someone there to make things right. Our team supports consumers, dashers, and restaurants who need our help and we have a network of thousands of agents answering questions and fixing issues. We are customer obsessed and strive to give each customer who contacts us the best possible experience.
DoorDash is looking for a Business Systems Analyst, Learning Management who will help build and maintain our new LMS and L&D tech ecosystem in order to execute our learning strategy in a fast-paced environment. This role will drive continuous improvement opportunities in order to optimize & enhance agent learning programs, to ultimately ensure our global network of thousands of support agents are set up to successfully deliver on support experiences.
This role reports to DoorDash’s Director of People Technology.
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