Job Description

Job Description

Job Description

Contract Manager

Our transportation client, one of the fastest growing in the nation, is actively seeking a Contract Manager to be located in the northeast part of Kansas. The Contract Manager will be responsible for daily leadership and management of the operation of the facility(ies) revenue contract fulfillment with appropriate attention to customer service, safety, employee relations and cost control. This role serves as the location safety leader responsible for safety culture and results.

Contract Manager Responsibilities:

• Effectively uses Key Performance Indicators (KPIs) to drive performance and accountability in all areas.
• Oversees the daily operations, including hiring and firing.
• Ensures service is on-time and efficient and passenger wellbeing.
• Serves as the primary liaison with contracted customers.
• Maintains client relationships and provides excellent customer service.
• Monitors revenue contract administration and compliance.
• Accountable for location profit and loss. Monitors monthly variances/develops action plans and participates in budget and forecast development.
• Oversees necessary financial operations such as approval of invoices (billing and collection) for customers, all labor costs (including non-revenue), fuel cost, and maintenance spend, recommendations and justification of capital purchasing.
• Oversees the time and attendance tracking as it relates to hourly staff and driver time, including all overtime. Develops route labor standards.
• Assists with HR matters, labor relations, processes and investigations.
• Ensures maintenance of records and compliance with licensing and safety requirements (DOT, Federal, and State). Driver credential compliance.
• Ensures compliance with Company Safety Policies and Procedures.
• Monitors vehicle usage, ensuring appropriate inspection and certification and efficient utilization of spares as required to operate as required by the revenue contract.
• Ensures compliance with the company maintenance policy and procedures.
• Controls programs and functionality of ancillary equipment (cameras, radios, GPS).
• Ensures that facility is appropriately maintained, understanding the requirements for OSHA, ADA and fulfilling our obligation for maintaining a secure and clean environment.
• Responsible for timely submissions to Corporate departments.

Contract Manager Requirements:

• High School diploma or equivalent; College degree preferred.
• Minimum of 3 years of experience in the transportation industry.
• Managerial experience preferred.
• CDL required.
• Good verbal communication skills.
• The ability to work early morning hours.
• Must maintain a professional and respectful attitude toward fellow employees and customers.
• Perform all job functions in the safest manner adhering to OSHA guidelines & other applicable Federal& State laws.

For more information, please submit a confidential resume to [email protected]

Melva Lowry

1531 West Oak St.

Zionsville, IN 46077

Visit our website at

Due to the high volume of resumes received, only applicants with SPECIFIC EXPERIENCE requested by our clients will be contacted. All replies are held in strict confidence. MRI Zionsville WILL NOT share your personally identifiable information WITHOUT your permission.

Keywords: Contract Manager, Contract Specialist, Senior Contract Specialist, Senior Operations Supervisor, Operations Manager, Contract Administrator

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