Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

bHRyTWYxeWx1c2JKZDB1YUR5WTg3YWVsMWc9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Work from home, Flexible hours,

Similar Jobs

Optum

Ultrasound Technologist Job at Optum

$10,000 Sign on Bonus for External Candidates Opportunities with Optum in the Tri-State region(formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of...

Empire Cake

Kitchen Porter Job at Empire Cake

 ...able to complete work without supervision - Knowledge of cleaning and sanitation standards preferred -Storage of incoming food, paper, and linendeliveries, ensuring all food items are rotated (FIFO) properly Required Documents: - Valid ID - Social Security... 

Accenture

SAP EAM/IAM Consultant - Chemicals Industry Job at Accenture

We Are:Accentures SAP practice, and we bring the New to life using design thinking, agile development methodologies, and the latest...  ....Minimum of two full lifecycle SAP Implementations in a consultant role.Prior experience supporting the Chemicals Industry or clients... 

Transmission

Media Manager Job at Transmission

 ...meticulous with all client work ~ Be proficient across Excel, Word, PowerPoint, DCM, Google Tag Manager, Convertr, Integrate, Datorama, Dropbox and Monday (project management) What you'll do: Planning and buying media across digital, print and outdoor - including... 

Tweyen Inc

Email Developer Job at Tweyen Inc

 ...Job Description Job Description Description:Job Description: Email Developer Company: Tweyen Location: Arlington Heights IL (in office) Type: Full-Time About Us: Tweyen is a vibrant and innovative creative agency dedicated to delivering exceptional visual...