Job Description

P-CSD-001

3 days per week - M-F - 5

In this role, you will be integral to managing the full life-cycle of our media devices, including on-car LED displays and in-car tablets. Your role will ensure our devices are efficiently processed, maintained, and deployed, supporting our mission to build the largest transportation media network.

Required Skills & Qualifications

• Experience with Telematics and cameras
• Proficiency with basic hand tools.
• Must have basic knowledge of low voltage DC electronics.
• Ability to troubleshoot, diagnose, and perform wiring repairs is necessary.
• Physical ability to lift up to 70 lbs. and stand for long periods.Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Strong organizational abilities and the ability to manage multiple tasks.
• Basic computer skills and familiarity with inventory management systems.
• Adherence to safety standards and protocols.

Responsibilities

• Device Lifecycle Management:
  • Receiving & Inspection:
    • Check in new devices from suppliers and perform quality assurance inspections.
    • Document and record device details upon receipt.
  • Provisioning & Storage:
    • Provision devices and store them until they are ready for deployment.
    • Organize and manage inventory, including devices, replacement parts, tools, and equipment.
  • Deployment:
    • Coordinate shipment of devices to field locations and assist with logistics.
    • Manage tablet and Halo inventory, shipping, and receiving operations.
    • Learn how to install a hard mounted tablet to understand how it works.
    • Occasionally repair active tablets that are deployed into the field.
    • Collaborate with field teams, installers, and technicians for effective device deployment and support.
  • Maintenance & Repairs:
    • Diagnose and repair non-operational devices, logging repairs and parts used.
    • Manage device swapping, including returning swapped devices to the warehouse.
    • Refurbish devices as needed, handling recalls, suspending SIMs, and preparing devices for redeployment.
    • Perform routine maintenance tasks and ensure devices are roadworthy.
• Inventory & Logistics:
  • Conduct regular inventory counts and update logs.
  • Organize and manage tablet refurbishment processes, including storage and pallet shipments.
• Documentation & Reporting:
  • Create and maintain work orders, documenting repair details and failure modes.
  • Participate in daily meetings, providing status updates and contributing to process improvements.
  • Assist in writing and updating standard operating procedures.
• General Duties:
  • Maintain cleanliness and organization of the warehouse.
  • Perform general housekeeping tasks and ensure a safe working environment.
  • Handle inventory management and shipping logistics, including pallet organization and preparation for NY-bound shipments.

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Job Tags

3 days per week,

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