Job Description

Job Description

Job Description

Elevator Operator (On-Call)

Hourly Compensation : $23.25 Non-Exempt, Overtime Eligible

BENEFITS :

This position is eligible for:

• Overtime
• PTO/Sick Time

WHY THE RENAISSANCE SEATTLE HOTEL?

Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER . If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!

Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Supervisor, Rooms Controller, Front Office Manager, or more? We’ll support you all the way.

ABOUT OUR MANAGEMENT COMPANY

• The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come
• Ownership is also the management company – No red tape
• The company values longevity – half of our team has been with us 5+ years

ABOUT OUR HOTEL

• 4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting space
• Stable operation – hotel has never been sold
• Never closed during the pandemic even though about 30 other hotels in Seattle were closed for more than 1 year
• Although we had to lay-off 90% of our staff at the beginning of the pandemic, we brought the majority of them back. Our people are very loyal to the hotel & were waiting for our call to return
• Hotel review rating on Marriott website is higher than other Seattle Marriott full-service sister hotels including W-Hotel, Westin, Marriott, Sheraton

JOB SUMMARY

We have an exciting opportunity to join our team as an Elevator Operator. In this role, the successful candidate will be responsible for operating the elevator to provide vertical transportation to our guests and ensuring that passengers reach their desired floor safely and efficiently, while ensuring the safety of all individuals inside the elevator at the time.

Job Responsibilities:

• Provides elevator operation in keeping with departmental standards for excellent customer service
• Ensures guests are transported to the correct destination based on instructions.
• Manages flow of elevators as efficiently as possible by prioritization and location of guest’s requests
• Observes passengers for signs of stress or anxiety in order to assist them during their ride
• Report all mechanical problems such as malfunctions, breakdowns, or defects in the elevator system
• Using emergency equipment such as fire extinguishers and first aid kits in case of emergency
• Providing guests with information on building services such as the location of the nearest restrooms or the h ours of operations for food services, banquets, etc.
• Operating the elevator according to established procedures and regulations including announcing stops and closing door sin between stops
• Reporting any safety hazards or unusual activity to supervisors or security staff
• Other duties as assigned.

Minimum Qualifications:

To qualify, you must be able to speak, read and understand, and follow simple directions in English. Some motor dexterity is required. Good interpersonal skills are necessary along with excellent customer service skills.

Preferred Qualifications:

High School Diploma or the equivalent of education and experience in a related field .

Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.

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