Job Description

Job title: Regional AFR Sector Product Head, Aerospace

Job Location: Chicago, Ill

Job purpose: This role drives the development and successful implementation of a highly effective Aerospace sector product for DGF AFR. Collaborate with the Global Aerospace Sector Product Head, Regional Airfreight Head, and Country Product Heads to align the sector product strategy for the region. Take ownership of market and sector knowledge, operational solutions and leading the sub-function for the Aerospace sector product within DGF. Provide input and lead the implementation of the functional strategy to develop segment strategies and business plans. Enhance the performance of sector and industry management, supporting business growth objectives in accordance with industry and market needs, division strategy, objectives, and Group guidelines and policies.

Key tasks:

Sector Product Strategy:

• Contribute to the Aerospace sector product strategy in alignment with the overall product strategy, objectives, and policies.
• Drive operational plans, measures, and budgets to achieve defined results for the sector.
• Execute and implement the Aerospace sector strategy and roadmap in relevant geographies.
• Produce, coach, and develop global win plans for the sector community and opportunities.

Product Development:

• Identify key trends in the Aerospace & Aviation industry and collaborate with stakeholders to develop and implement innovative solutions for AFR product.
• Establish regional sector-specific infrastructure and operations together with global and country teams.
• Establish commercial and operational guidelines and processes to drive product growth & margins.
• Monitor competitor activities, develop segment strategies and business plans for the sector.
• Provide high-level advice within the sector and regions to counterparts globally.
• Stay updated with Aerospace sector-specific regulations and standards and communicate any changes or updates to relevant teams.

Sector Business Development:

• Serve as the senior point of contact for sector-related customers or shipments within the community and network.
• Lead, organize, and control highly strategic business activities and product initiatives.
• Support business development, account management, and sales activities for the specific sector.
• Participate in business development opportunities, including QBR and RFQ activities, for the Aerospace sector.
• Direct the development of marketing plans, determine research priorities, recommend sales channels, and provide direction for product promotion.

Operational Excellence:

• Identify areas for improvement and implement strategies to enhance operational efficiency and effectiveness within the Aerospace sector products.
• Foster a culture of continuous improvement and best practices sharing across the sector and industry management.
• Implement global performance metrics and KPIs to monitor and measure operational performance, ensuring alignment with defined goals and objectives for the region.
• Collaborate with cross-functional teams to streamline processes, optimize resources, and enhance overall operational performance.
• Identify and mitigate operational risks within the sector, ensuring compliance with industry regulations and standards.

Product Quality & Compliance:

• Develop and implement quality controls and compliance measures to ensure adherence to sector-specific regulations, standards, and guidelines.
• Establish and monitor processes and procedures to ensure product quality and consistency across the sector globally.
• Conduct regular audits and assessments to identify areas of non-compliance and implement corrective actions.
• Collaborate with internal stakeholders to ensure that sector operations meet all applicable compliance requirements.
• Provide guidance and support to the sector in maintaining a high level of quality and compliance in all operations.

Management responsibility:

• Collaborate with multiple project teams, promptly communicate resource needs to the Global Sector Product Head and the Regional Airfreight Head.
• Develop a comprehensive EBIT growth plan and detailed financial projections for the sector product in the region.
• Provide indirect management oversight, including dotted line responsibility for project members and coaching support.

Skills:

• In-depth knowledge of freight forwarding and the Aerospace industry.
• Proven track record in achieving sector growth and revenue generation.
• Strong strategic thinking and leadership skills, with the ability to develop and execute business plans.
• Excellent communication and collaboration abilities, including extensive experience in collaborating with global, regional, and country organizations.
• Operational excellence mindset, with the ability to identify areas for improvement, optimize processes, and mitigate operational risks.
• Strong understanding of quality controls, compliance measures, and regulations within the Aerospace sector.

Why join DHL Global Forwarding? We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND A GREAT PLACE TO WORK!

WHY DOES THIS MATTER TO YOU? It means that when you partner with DHL Global Forwarding you’re working with an ethical and socially responsible company. We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give. And that’s why external organizations have granted us different accolades for our people practices.

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization: DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF): DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

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