Job Description

Make your mark at the world's largest HVAC company

he HVAC Parts Specialist role is responsible for growing parts revenue through increasing sales with the current customer base while acquiring sales through new customers. Responsible for processing parts sales, customer orders and responding to customer's inquiries, questions or concerns regarding parts related services. Seek remedies to ensure customer satisfaction and retention. Assist in vendor sales, inventory, purchasing, pricing and warranty administration. Lead the growth of both customer base as well as sales though marketing strategies and customer satisfaction. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Braintree, MA

What you will do:

• Lead the sale of HVAC parts, equipment and supplies over the phone and in person interacting with customers daily.
• Support internal sales team by providing overall technical support and researching options including, but not limited to receiving and processing orders, product and service questions, warranty administration and overall customer complaints.
• Research competitive information to competitively price all inventory while maintaining a solid profit margin.
• Create a comprehensive marketing strategy for the direct sales parts office and determine the most efficient avenues to achieve or exceed overall revenue goals.
• Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate.
• Grow current customer base by growing the number of customers.
• Pursues new strategies to grow total office sales both through current and new customers.
• Makes regular sales calls to customers.

What'sin it for you:

• The ability to make an impact and shape your career with a company that is passionate about growth

• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Qualifications:

• Bachelor's degree preferred
• 5+ years of HVAC and/or sales experience

Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee-paid voluntary life insurance, dependent life coverage, and voluntary accident coverage
• Short-term andlong-termdisability
• 3 weeks of paid time off for new employees + 11 company-paid holidays
• Vacationaccrueson a monthly basis, unless applicable federal,state,and local law requires a faster accrual
• Paid sick time in accordancewiththe federal,state,and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $38.00 - $48.00 / hr. in Massachusetts.The range displayedrepresentsthe pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. Additionally, this position is eligible for a sales incentive plan.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!

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