Job Description

Work Location: ONSITE - Boston, MA



Responsibilities:

• Problem resolution in an analytical and logical manner to troubleshoot root causes and resolve production incidents
• Works closely with other technology teams such as Development Vendors Infrastructure and other software support teams

Required:

• 6 -10 yrs experience is required in Sterling OMS and Java Microservices experience is mandatory
• Production support for OMS INC Manangement Problem Managment
• 7 years of experience in a technical business facing face to face role with a Retailer or similar preferred
• Excellent oral and written communication skills are required Ability to speak to traders confidently
• In depth Functional Industry Knowledge is required OMS Retail
• Highly flexible and adaptable to change
• Strong communication and interpersonal skills along with a solid technical background are essential as is the ability to multitask in a fast paced environment
• Good understanding of software development lifecycle
• Ability to manage multiple issues in parallel and adapt to changing priorities
• Experience working in Onsite Offshore models in particular supporting US business lines
• Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL Methodologies is mandatory
• Must have IBM Sterling OMS XML Java JSON Jenkins
• OMS experience is required in Sterling OMS and Microservices experience is necessary and
• In depth Functional Industry Knowledge is required OMS Retail
• Expert Extensive Knowledge of SQL is required to assist own teams during debugging
• Oracle MS SQL Sybase
• Good to have Scripting and automation Python Perl PowerShell
• Middleware MQ Tibco WebLogic
• Java experience is mandatory but good to have The ability to read and understand code
• monitoring tools JIRA Service Now
• OMS experience is required in Sterling OMS and Microservices experience is necessary
• FIX Messaging Format experience
• 6 years of experience in a technical business facing face to face role with a Retailer or similar preferred
• Excellent oral and written communication skills are required Ability to speak to stakeholders confidently
• In depth Functional Industry Knowledge is required OMS Retail
• Highly flexible and adaptable to change
• Strong communication and interpersonal skills along with a solid technical background are essential as is
• the ability to multitask in a fast paced environment
• Good understanding of software development lifecycle
• Ability to manage multiple issues in parallel and adapt to changing priorities
• Experience working in Onsite Offshore models in particular supporting US business lines
• Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL
• Methodologies is mandatory

Skills:


.Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing, Flexcube technical PL/SQL, Grafana, IBM Tivoli Workload Scheduler, IIS Server, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Knowledge Management, Kubernetes, Mainframe - Cobol/JCL, Mainframe Autosys, MongoDB, MS SQL Server, MSBI-SSRS, MySQL, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Problem Management, Prometheus, Python, React, ServiceNow-Event Management, Shell Scripting, Splunk, SpringBoot, Tomcat-Apache, Unix/Linux Scripting, VB.Net, Websphere, Windows Server Efficus, Inc.

Job Tags

Offshore, Flexible hours,

Similar Jobs