Job Description
Work Location: ONSITE - Boston, MA
Responsibilities: - Problem resolution in an analytical and logical manner to troubleshoot root causes and resolve production incidents
- Works closely with other technology teams such as Development Vendors Infrastructure and other software support teams
Required: - 6 -10 yrs experience is required in Sterling OMS and Java Microservices experience is mandatory
- Production support for OMS INC Manangement Problem Managment
- 7 years of experience in a technical business facing face to face role with a Retailer or similar preferred
- Excellent oral and written communication skills are required Ability to speak to traders confidently
- In depth Functional Industry Knowledge is required OMS Retail
- Highly flexible and adaptable to change
- Strong communication and interpersonal skills along with a solid technical background are essential as is the ability to multitask in a fast paced environment
- Good understanding of software development lifecycle
- Ability to manage multiple issues in parallel and adapt to changing priorities
- Experience working in Onsite Offshore models in particular supporting US business lines
- Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL Methodologies is mandatory
- Must have IBM Sterling OMS XML Java JSON Jenkins
- OMS experience is required in Sterling OMS and Microservices experience is necessary and
- In depth Functional Industry Knowledge is required OMS Retail
- Expert Extensive Knowledge of SQL is required to assist own teams during debugging
- Oracle MS SQL Sybase
- Good to have Scripting and automation Python Perl PowerShell
- Middleware MQ Tibco WebLogic
- Java experience is mandatory but good to have The ability to read and understand code
- monitoring tools JIRA Service Now
- OMS experience is required in Sterling OMS and Microservices experience is necessary
- FIX Messaging Format experience
- 6 years of experience in a technical business facing face to face role with a Retailer or similar preferred
- Excellent oral and written communication skills are required Ability to speak to stakeholders confidently
- In depth Functional Industry Knowledge is required OMS Retail
- Highly flexible and adaptable to change
- Strong communication and interpersonal skills along with a solid technical background are essential as is
- the ability to multitask in a fast paced environment
- Good understanding of software development lifecycle
- Ability to manage multiple issues in parallel and adapt to changing priorities
- Experience working in Onsite Offshore models in particular supporting US business lines
- Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL
- Methodologies is mandatory
Skills: .Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing, Flexcube technical PL/SQL, Grafana, IBM Tivoli Workload Scheduler, IIS Server, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Knowledge Management, Kubernetes, Mainframe - Cobol/JCL, Mainframe Autosys, MongoDB, MS SQL Server, MSBI-SSRS, MySQL, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Problem Management, Prometheus, Python, React, ServiceNow-Event Management, Shell Scripting, Splunk, SpringBoot, Tomcat-Apache, Unix/Linux Scripting, VB.Net, Websphere, Windows Server Efficus, Inc.
Job Tags
Offshore, Flexible hours,