Interactive Brokers | Fraud Investigation/Research Analyst Job at BestForexBonus.com, Chicago, IL

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  • BestForexBonus.com
  • Chicago, IL

Job Description

Job description: Handle client exceptional inquiries via callbacks - verbal and video client verification. Handle escalations of client inquiries pertaining to IBKR’s security system via tickets. Problem management with focus on security protocols and practices. Handle escalations of suspicious client activity or behavior to Senior SFP Analysts. Track fraud cases and trends realized. Create on-the-job training and fraud awareness material. #J-18808-Ljbffr

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