Level 3 MSP IT Technician Job at Teamlogic It, Pearland, TX

bGQvTmUxdXF1Y2pFYzBhU0NTRTM3S1NqMFE9PQ==
  • Teamlogic It
  • Pearland, TX

Job Description



Benefits:


  • Free food & snacks

  • Free uniforms

  • Opportunity for advancement

  • Bonus based on performance

  • Competitive salary

  • Training & development


Summary:
We are seeking a skilled Level 3 Managed IT (Information Technology) Services (MSP) Technician to provide advanced IT support for small to medium-sized businesses. The ideal candidate will have strong technical expertise, problem-solving skills, and a commitment to exceptional customer service in a fast-paced IT environment.

Key Responsibilities:

  • Provide advanced technical support for servers, networks, and software, resolving complex issues escalated from Level 1/2 technicians.

  • Design, implement, and manage secure, high-performance network solutions.

  • Perform system administration tasks, including maintenance, upgrades, backups, and compliance with industry standards.

  • Build strong client relationships through professional, timely support and tailored technology recommendations.

  • Lead IT projects, such as system migrations and network installations, coordinating with teams and vendors.

  • Maintain detailed documentation of client environments and mentor junior technicians.

  • Ensure compliance with data privacy and cybersecurity regulations, conducting regular audits.

  • Provide on-call emergency support, including after-hours and weekends, to minimize downtime.

Qualifications:

  • 5+ years in IT support, with 2+ years in a Level 3 role; MSP experience preferred.

  • Bachelor’s degree in IT, Computer Science, or related field (preferred); certifications like CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA a plus.

  • Expertise in Windows/Linux servers, virtualization (VMware, Hyper-V), and cloud platforms (Azure, AWS).

  • Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity practices.

  • Experience with RMM tools (e.g., NinjaRMM), ticketing systems (e.g., Autotask PSA), and documentation platforms (e.g., IT Glue).

  • Excellent problem-solving, project management, and communication skills.

  • Ability to work in a dynamic environment and collaborate effectively.

Work Environment:

  • Hybrid role with onsite and remote work; occasional travel and valid driver’s license required.

  • Flexible hours, including evenings/weekends for client emergencies.

  • Collaborative, fast-paced team culture focused on high-quality SMB support.

Benefits:

  • Competitive salary with performance-based bonuses.

  • Comprehensive health, dental, and vision insurance.

  • Generous PTO and holidays.

  • Professional development and certification reimbursement.

  • Flexible work options and supportive environment.

About Us:
TeamLogic IT offers a dynamic, supportive workplace where your expertise drives impactful solutions for SMB clients. Join our team to tackle diverse projects, grow professionally, and collaborate with a nationwide network of technicians in a fast-evolving industry. 


Compensation: $75,000.00 - $100,000.00 per year



Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

We’re Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.






This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Job Tags

Full time, Work at office, Local area, Remote work, Flexible hours, Afternoon shift,

Similar Jobs

ZoomEssence, Inc

Food Scientist Job at ZoomEssence, Inc

 ...quality flavors. We are expanding our Product Development Team in Hebron KY and seeking a hands-on, creative, and meticulous PD Food Scientist to support the development of food-based flavors and finished product concepts. The PD Food Scientist will be responsible... 

Haley & Aldrich

Project Environmental Engineer or Geologist Job at Haley & Aldrich

 ...procedures appropriate for their discipline. Compile, reduce, analyze, manage, and report field, instrumentation, geological, and/or environmental data using spreadsheets and other tools. Prepare written reports, proposals, cost estimates, and other client deliverables... 

G&W Electric

Assembler I Job at G&W Electric

 ...reliability with top-of-the-line products including switchgear, reclosers, and sensors. We are currently seeking a detail-oriented Assembler I to help us continue our tradition of excellence in manufacturing quality electrical solutions. The ideal candidate will have... 

Laurel Center - PA and V2U

Certified Nursing Assistant, CNA Job at Laurel Center - PA and V2U

 ...the communities we serve. Responsibilities: The Certified Nursing Assistant - CNA works alongside a Licensed/Registered Nurse to directly...  ...needs. Benefits: *Variable compensation plans *Tuition, Travel, and Wireless Service Discounts *Employee Assistance... 

Rilla

Senior Software Engineer - Mobile/React Native Job at Rilla

 ...collaborate with everyone at Rillavoice, even our customers, to deliver a world-class solution. Rillavoices mobile app is built in React Native, with most of our user base on iOS. Our backend is Node.js in Typescript. You will take ownership of the mobile application and...