Job Description

About the Role:

Adaptive Shield, a CrowdStrike company, is a leading provider of SSPM solutions that enables security teams to stay on top of their organization's; apps, identities, and any unusual behavior in their SaaS ecosystem. Today it is transforming how CrowdStrike’s Falcon protects our customers. That’s why we’re not just looking for candidates with impressive resumes; we’re seeking pioneers. We’re on a quest to enrich our team with individuals who bring more than just expertise - we want trailblazers who have navigated the realms we’re venturing into. Your experience in this new field won't just be valued; it will be the cornerstone of our journey towards innovation.At the core of this is our people. It’s important to inspire, support, and enable one another, so we've chosen a diverse group of talented, compassionate, and fun people to work with. The work is challenging but also allows for great flexibility to prioritize off-work commitments. We’ve found this to be the perfect mix for us. If you see yourself as a great match, we’d love nothing more than for you to join us at the forefront of innovation as our new Sales Engineering Manager!

Position Summary
As a Pre-Sales Engineering Manager at Adaptive Shield covering the Americas, you will play a pivotal role in driving sales growth and customer success across the region. You will collaborate closely with our sales teams to provide technical expertise, conduct product demonstrations, and proofs of value (POVs).. You’ll be a product specialist that will assist the broader sales team with your expertise in this new and exciting product.

What You'll Do:

• As a Sales Engineering Manager, you’ll support a team of SEs operating as the face of Adaptive Shield for prospective customers. Working alongside our sales team, you’ll take ownership of the technical relationship through the sales cycle.

• You’ll also maintain that relationship with the customer as they discover what Adaptive Shield can do for them, expand their use, and provide feedback to our Product Management team.

• You’ll become a trusted advisor by providing technical value in your interactions with prospective customers, answering technical questions, demonstrating capabilities, and laying out a technical vision of SSPM. 

• You’ll be working closely with the teams in sales, leadership, marketing, support, customer success, and engineering. In particular, you’ll be a critical part of the sales team; providing feedback on deal progress, uncovering the wants and needs of prospects, and translating that to tangible value from the Adaptive Shield platform, ultimately bringing more customers to CrowdStrike.

• In addition to guiding prospective customers through their discovery of Adaptive Shield, you’ll also play an integral part in defining and executing on our go-to-market strategy - exploring new use cases, integrations, partnerships, etc. In other words, your success in this role will have a significant impact on the expansion of Adaptive Shield worldwide as a part of our team of specialists.

What You'll Need:

• We’re looking for a colleague with a great compassion for taking care of prospective customers and their challenges combined with well-rounded technical, analytical, and sales skills.

• You appreciate the importance of teamwork, but will also benefit from your proactive approach to solving challenges and helping external and internal parties.

• Strong technical knowledge of SaaS/Cloud platforms (Salesforce, 365 etc) and security concepts (network security, endpoint security, threat detection). 

• Ideally, you’ve participated in one or more of the common sales processes such as MEDDPICC, Challenger Selling, or Value Selling in a pre-sales or architect role.

• Ability to adapt, thrive and excel in a fast-moving, nimble environment.

• Comfortable in a team selling environment, working in close collaboration with peers in the CrowdStrike sales organization.

• Consultative sales approach – ability to challenge companies/businesses to think differently.

• Strength in evangelizing technology and new account acquisition (hunting) – ability to discover and uncover new opportunities with prospects and existing business customers.

• Highly motivated and professional, with excellent verbal communication and interpersonal skills.

• Outstanding organizational skills with the attested ability to prioritize and complete multiple tasks to meet deadlines.

• Self-starter able to work independently but also team oriented – work together win together attitude.

• Excellent problem resolution skills – resourceful and constructive.

• Willingly experiment with new technologies, techniques, and approaches to understand and communicate the unique value of CrowdStrike’s solutions.

• A bachelor's degree in Computer Science, Information Systems, or a related field is an advantage.

• 3+ years of experience in a pre-sales engineering role within the cybersecurity or cloud security industry.

• 2+ years of experience in pre-sales engineering management role.

• A track record of building and scaling successful teams, processes, or initiatives.

• Curiosity and a growth mindset to continuously learn and improve.

• Capacity to create scalable processes (e.g. demo scripts, POV workflows).

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