Job Description

Job Description

Job Description

Do you thrive on being the go-to systems resource for finance and operations? Are you a NetSuite power user who can optimize processes, integrate data flows, and support cross-functional teams with the tools they need to drive growth?

About the role: As the NetSuite Administrator, you will own the ongoing configuration, optimization, and day-to-day management of Rockbot's NetSuite ERP system. You'll collaborate with Finance, Operations, People, and Sales teams to ensure NetSuite is set up to support scalable, efficient, and accurate business processes. Your mission is to improve workflow automation, drive reporting clarity, and ensure our systems align with our company's rapid growth and strategic initiatives.

The Rockbot team helps businesses, brands, and places succeed by empowering them to deliver better customer experiences and build stronger connections through media in real-world spaces. We are technologists, music lovers, and innovators dedicated to delivering cutting-edge solutions that foster stronger connections between brands and their customers - and we're having a great time doing it- Join the rocketship!

You will:

• Administer and maintain NetSuite ERP across all business functions, ensuring data integrity, proper user access, and system uptime
• Partner with finance and accounting teams to support month-end and year-end processes, reporting, and audit readiness
• Design, implement, and manage workflows, saved searches, dashboards, and scripts to enhance system performance and end-user productivity
• Support the integration of third-party tools (e.g., BILL, Fyle, Salesforce, Boomi, Paystand and payroll systems) and streamline data flows between systems
• Troubleshoot issues, manage system updates, and coordinate with NetSuite support or external consultants as needed
• Develop training resources and support end users across departments to maximize system adoption and efficiency
• Continuously evaluate and improve NetSuite processes and configurations to support business scale and compliance
• Collaborate with stakeholders to gather requirements and translate them into technical solutions that align with business goals

You have:

• Bachelor's degree in Information Systems, Business, Accounting, or a related field
• 5+ years of experience in NetSuite administration, configuration, and third-party integrations in complex environments
• Hands-on experience with roles, permissions, page layouts, custom objects, SuiteScripts, workflows, reports, and dashboards
• Proficiency in SQL, CSV imports, user provisioning, role definitions, analytics, JavaScript(JS) and script scheduling is required
• Strong background in data analytics, reporting, and database management (SQL and NetSuite preferred)
• Familiarity with revenue recognition principles and financial reporting concepts
• NetSuite certification(s)
• Experience with SuiteScript, SuiteAnalytics, SuiteBilling, SuiteFlow, and SuiteTalk.
• Deep understanding of NetSuite modules (GL, AR/AP, Fixed Assets, Procurement, Projects, etc.)
• Experience managing system upgrades, sandbox testing, and new module implementations
• Strong analytical skills and ability to translate business needs into system solutions
• Proven success integrating NetSuite with other SaaS platforms (BILL, Fyle, Salesforce, etc.)
• Excellent communication and collaboration skills for working across Finance, Ops, and Tech teams
• Proficiency in Excel and NetSuite SuiteAnalytics (or similar reporting tools)

About Rockbot: Rockbot empowers businesses to simply and reliably stream the right content to make their guests' experience great with a suite of innovative multimedia solutions - Rockbot TV, Rockbot Digital Signage, Rockbot Music, and Rockbot Audio Messaging. Rockbot is the only platform that unifies the full spectrum of media solutions with an enterprise-grade SaaS platform, enabling them to control, schedule, and monitor any number of locations from our web dashboard and mobile app.
From independent local businesses to large national brands - across 50,000 locations in nearly every industry, including restaurants, bars, retailers, fitness, hospitality, personal care, corporate offices, medical, multi-unit residential, and more, Rockbot provides all the tools & licensed content businesses need. We are a Series B technology platform, backed by tier-one investors including Google and Universal Music Group, Rockbot is the future of out-of-home media.
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Compensation: Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
The compensation band for this role is $110,000-$125,000 as well as equity, and benefits for all team members.

Our Values:

• Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better.
• Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships.
• Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The "Why" and "How" always matters.
• Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions.
• Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges.
• Integrity: We say what we mean, and do what we say, simply, clearly, honestly.

Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.

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