Job Description

Overview

Quality Assurance (QA) Analyst at Ghirardelli Chocolate Company is responsible for initiating and coordinating quality-related information from production, service, and process improvement activities. The QA Analyst publishes reports using statistical techniques and participates in quality improvement projects.

Scope of Responsibilities

• Prepare reporting to provide insight into quality and food safety metrics for the Quality department and suppliers.
• Verify the cascading and adherence of all corporate food safety and quality policies across assigned locations.
• Maintain strong professional relationships across all locations supported and internal teams to enable responsive partnerships.
• Ensure products are produced according to Ghirardelli standards and address any discrepancies with internal/external parties.
• Communicate with internal and external teams to ensure timely and effective problem resolution and go-forward action plan.
• Lead troubleshooting and problem-solving activities utilizing Lean Manufacturing tools as needed.
• Perform and oversee analysis and recommend appropriate analytic, statistical, and data visualization methods, resources, and tools, act as SME for assigned programs.
• Drive continuous improvement through data analysis and accountability in a self-directed manner.
• Maintain, refine and improve processes to meet customer requirements.
• Develop and improve documentation.
• Provide support for product trials, with data analysis and specification recommendation.
• Perform other duties as assigned.

Specific Knowledge & Skills

• Bachelors Degree (Biology, Chemistry, Microbiology, Food Science, or closely related field of study).
• Knowledge of quality systems (PCQI, GMP, HACCP, FSMA, GFSI, Auditing) certifications preferred.
• 2+ years quality experience in food manufacturing.
• Proficient in Microsoft Excel, specifically in using functions, pivot tables, and data analysis.
• Proficient in Microsoft PowerPoint.
• Strong organizational skills and be able to balance various tasks/projects; strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• High level of ethics, integrity, judgment, and confidentiality.
• Valid drivers license.

Seniority level

Associate

Employment type

Full-time

Job function

Quality Assurance

Industries

Manufacturing

Job Tags

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