Job Description

Ready, set, go. Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Virtual/Remote Benefits Customer Service Representative at a premier client near San Diego, CA !

We’re here every step of the way to help you and your career be the best it can be.

Why you should apply to be a Benefits Customer Service Representative:

• Virtual/Remote position- must be under 2 hours of driving distance from San Diego *

• We offer a great schedule without weekends- must be flexible with availability M-F

• $17.00 per hour for English Speaking; $17.75 per hour if fluent in Spanish

• You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time.

• Access to outstanding Kelly perks via

What’s a typical day as a Benefits Customer Service Representative? You’ll be:

• Quickly building rapport and responding to plan participants in a compassionate manner by identifying and exceeding expectations responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message

• Customizing your customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls

• Handling confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements

• Maintaining and documenting complete and accurate call and case notes in a professional manner

This job might be an outstanding fit if you:

• Have your High School Diploma or GED

• Experience working in a customer service-related field

• Have a high level of attention to detail, multi-tasking, and ability to organize work

• Have experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging

• Type 30 words a minute

• Love working in a virtual environment, while still being close to the company you support (within a 2-hour radius of San Diego, CA).

Bring your energy and find out what’s next for you- Apply today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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