Job Description

Summary: The sales representative is responsible to grow and develop the sales and margins of MSI’s Tile product lines with the retailer/dealer network; located within an assigned geographic territory.

Work Hours : Monday to Friday 08:00 AM to 05:00 PM

Seniority Level: Associate

Employment Type: Full-time

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Establish and foster strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote our flooring and countertop products.
• Provide product knowledge and training to store personnel, enabling them to effectively present products and negotiate with consumers
• Understand the company's products, market competition, and strategies to position products advantageously.
• Manage displays, samples, and selling tools for customer availability.
• Consult with dealers on retail pricing, advertising, promotions, and ROI, leveraging understanding of retail business financials.
• Quote prices, discuss credit terms and prepare sales contracts for customer orders
• Estimate delivery dates for customers based on the company's delivery schedules
• Analyze sales reports to identify opportunities with current and potential customers.
• Utilize marketing tools such as catalogs, brochures, and vendor collateral to expand territory reach and promote company products.
• Research and analyze customer needs and demands on the basis of market trends.
• Resolve customer claims/problems related to deliveries, returns, and credits.
• Attend trade shows throughout the year as required
• Travel 40% - 80% locally, occasionally nationally and/or internationally.
• Perform additional duties as required.

Additionally the candidate must meet the following Education and Experience requirements:

• Bachelor’s Degree required
• Two (2) plus years’ experience in channel distribution sales
• Minimum of 2 years of related industry experience; natural stone, slab or hard flooring industries.
• Strong math skills for calculations related to discounts, interest, commissions, percentages, area, and volume.
• Ability to provide effective solutions for customers.
• Results-oriented with the ability to work independently and within a team.
• Intermediate computer proficiency.
• Valid driver’s license.
• Excellent sales and negotiation skills
• Strong communication and interpersonal skills.
• Confidence and motivation to work toward targets
• Good organizational and time management skills
• Ability to work well alone or within a team
• Demonstrated problem-solving aptitude.
• Resilience to deal with customers who turn you down
• Bilingual in Spanish is a plus

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
  
• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability;
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile , countertops , wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite , Quartz , Porcelain , Luxury Vinyl flooring , Slate , Marble , Travertine , Sandstone , Limestone , Quartzite , onyx , stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

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