Job Description

Job Description

Job Description

We are seeking an experienced Senior CRM & Email Marketing Manager to lead our CRM/Email Marketing team. This role requires deep expertise in HubSpot, with familiarity in other marketing automation platforms. The successful candidate will be responsible for managing a team of email marketing strategists and specialists, driving successful email marketing campaigns, managing client databases, and providing expert client advice on HubSpot utilization.

• Manage and mentor a team of email marketing strategists and specialists.
• Oversee the implementation of email marketing campaigns, ensuring alignment with client goals.
• Facilitate professional development opportunities for team members, fostering a culture of continuous improvement.
• Develop and implement CRM strategies using HubSpot, Pardot, Salesforce, and Marketo to drive client success.
• Lead the design and optimization of personalized customer journeys, including segmentation and targeting strategies.
• Serve as the primary point of contact for clients regarding CRM and email marketing strategies.
• Advise clients on best practices in HubSpot and other platforms, enhancing their marketing efficiency and results.
• Oversee contact database management, ensuring data accuracy and compliance.
• Analyze campaign performance and provide data-driven recommendations for optimization.
• Stay updated on CRM and marketing automation trends, particularly with HubSpot, Pardot, Salesforce, and Marketo.
• Implement and test new tools and strategies to continuously improve campaign effectiveness.

What You'll Bring:

• 5+ years of experience - 3 years experience at an agency, working on multiple accounts in a client facing role and 1+ years of people management experience 
• Strategic chops to build out innovative campaigns that support client objectives and exceed their goals 
• Deep HubSpot expertise including experience in Marketing Hub, Sales Hub, and OperationsHub 
• An ability to critically think about how to accomplish a complex strategy using platform expertise and a willingness to “test and learn”
• Proven experience in CRM management with a strong focus on HubSpot, plus familiarity with Pardot and Salesforce.
• Demonstrated ability to manage and mentor a team in a fast-paced agency environment.
• Strong project management, communication, and analytical skills.
• Ability to advise and collaborate with clients on CRM and email marketing strategies.
• Strong experience in building and analyzing sales and marketing data in-platform

Benefits and Perks We Provide

• Remote Workplace. You have the option to work at our office in Boston or remotely in the following states: MA, NH, RI, ME, CT, NY, NJ, NC, TN, FL, IL, MO, TX, UT, ID, AZ, CA, and CO.
• Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 13 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
• 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
• Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
• Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
• Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for dental, and the option to participate in the FSA program.
• Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
• Continuing Education . Receive a personal budget to attend events and conferences.

What We Believe

At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.

829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.

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