Job Description
Company Overview: US Sports Camps (USSC), headquartered in San Rafael, California is the licensed operator of NIKE Sports Camps. It was started in 1975 with the same mission that it defines today: To connect passionate coaches with young athletes to facilitate athletic and personal development in a positive and safe environment. By partnering with the country’s best coaches to direct our camps and by providing them with valuable operational and marketing support, USSC is the largest operator of sports camps in the world. USSC’s offerings include youth and adult camps in baseball, basketball, crew, cricket, esports, field hockey, football, golf, gymnastics, lacrosse, pickleball, rugby, running, soccer, softball, swimming, volleyball & water polo.
Job Overview: USSC is seeking a Sport Specialist to assist in operations and customer service initiatives for the Volleyball Division. The ideal candidate is energetic and motivated, and possesses excellent customer service, communication, interpersonal, and computer skills. They exude professionalism and positivity, are highly organized, detail-oriented, efficient and well-versed in the Microsoft Office Suite and Adobe applications. Proficient verbal, written, and computer skills are a must. This person will be responsible for executing the highest quality of operational support for Camp Directors and excellent customer service to camper families in a fast-paced environment. Success in this role requires organization, resourcefulness, incredible customer service, total follow-through, and most importantly, an understanding of what has made US Sports Camps successful for the past 49 years: a full commitment to servicing our coaches and customers with an unwavering passion for youth athletic and personal development. This is a seasonal non-exempt role from October to August located at the US Sports Camps Headquarters in San Rafael, CA (Hybrid role). The start date for this position will be November 14, 2024.
The Job:
• Phone coverage (customer service, registrations)
• Update web pages for existing camps, create new pages for new camps (requires extreme attention to detail)
• Assist with creation of marketing materials for each camp (non-creative) including email campaigns, flyers, and postcards
• Update/finalize important documents for camper parents
• Manage Sport voicemail box and email inbox
• Assist with Email Marketing campaigns and distribution
• Create press releases and camp news items
• Internet research (for marketing database creation)
• Manage camp waitlists (calling/emailing parents to enroll from a waitlisted camp)
• Manage balance due reports (calling/emailing parents to collect overdue balances)
• Camp surveys – create and distribute via email to campers and directors
The Ideal Candidate:
The Ideal Candidate Possesses:
US Sports Camps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disabilit y or genetics.
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