Job Description

Job Description

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

The reputation of Southern Glazer’s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer’s has been recognized by Newsweek as one of America’s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

Be at the forefront of innovation and excellence as a Staff QA Engineer Supply & Demand Planning, where you'll drive impactful solutions using Blue Yonder (BY) Demand/ Fulfillment/ Optimize Orders modules. Join a dynamic team where you'll play a pivotal role in revolutionizing supply and demand planning. From monitoring ticketing systems to providing cutting-edge BY solutions, your expertise will shape the future of supply chain planning. Get ready to dive into the heart of technological advancement and lead the charge towards optimized efficiency and client satisfaction.

The Staff Quality Assurance Engineer job is responsible for the overall quality of systems and technology that are released into ETP’s production environment. The scope of this role includes the comprehensive aspects of quality including testing documentation, planning and execution of testing, testing validation, and obtaining approval using both manual processes and automated tools that are available in the SGWS environment.

In their role, Quality Assurance is responsible for ensuring the product meets business requirements and overall business objectives by tracking and reporting quality assurance metrics such as defects, defect counts, test results and test status, as well as documenting problems and communicating the issue to development staff to assist in their resolution. This role is ultimately responsible for quality checks on all changes around supply and demand planning solutions.

Primary Responsibilities

• Lead the testing teams and efforts on all changes within the supply and demand planning solution either via agile or waterfall projects
• Provide day-to-day production support for Supply and Demand solutions using Blue Yonder Damand and Fulfilment modules.
• Monitor ticketing system and ensuring timely resolution.
• Ability to manage multiple projects simultaneously.
• Serve as a team leader with large-scale platform testing (Blue Yonder, SAP, etc.)
• Lead the implementation, build-out, or expansion of automated testing tools
• Coordinate and schedule testing programs with project and program teams
• Reporting testing outcomes to project stakeholders
• Coordinating the work of 3rd party Quality Assurance teams
• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures, and methodologies are being followed properly and consistently
• Identify, recommend, and implement process improvement opportunities for SGWS quality assurance programs
• Review 3rd party testing programs to ensure quality and compliance standards with SGWS practices
• Understand various programming languages (SQL, Python, etc.) and deployment tools such as Toad, Visual Studio,
• SQL Developer, as well as DevOps and CI/CD practices
• Identify test data requirements and work with other teams as needed to create and maintain test data
• Execute tests, both manual and automated, including documentation of test results and defects, and assist in defect troubleshooting and resolution
• Assist in the implementation and maintenance of software testing tools
• Create, run, and maintain reports to measure and track testing metrics
• Update problem tickets to keep users informed of ticket resolution progress.
• Collaborate with SCM business and other technical/functional team members to provide production support to clients.
• Participate in client requirements gathering sessions as required.
• Offer best practice solutions to meet user needs.
• Contribute to the preparation of test cases and execution of testing cycles with business stakeholders.
• Lead tracking and monitoring of production support issues, enhancement deadlines, and escalations pertaining to supply and demand planning solutions.
• Update status to appropriate leadership.
• Utilize Tosca automation tool and HP ALM.
• Experience with S/4 Hana is desirable.

Minimum Qualifications

• 5+ years of working experience in Testing and solution design, development, implementation & support of Blue Yonder Demand, Fulfillment, Optimize Orders, Dynamic deployment, and Reporting module.
• Knowledge of Supply and demand planning functionality: demand/sales forecasting, order management, load building, Inventory Management, and supply chain reporting and analytics.
• 1+ years experience with Tosca or equivalent QA Automation tool
• Blue Yonder experience is a huge plus
• Must have at least 3 full life cycle experiences in supply and demand planning design, implementation, global template, and production support environment.
• Implementation level understanding of planning systems such as Blue Yonder, custom code, and enhancements.
• SQL programming knowledge is preferred.
• Proficiency and IT knowledge across multiple platforms.
• Strong problem-solving and analytical skills.
• Strong understanding of interfaces with supply chain planning and ERP applications, including SAP, and Manhattan WMS.
• Demonstrated knowledge of Blue Yonder integration with SAP/S4 modules.
• Able to understand business requirements, custom reports, interfaces, conversions, enhancements, forms, and workflow (RICEFW) objects
• Blue Yonder upgrade experience is a plus
• Experience with ServiceNow is a plus

Physical Demands

• Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

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