Job Description

Job Description

Job Description

Join our team today!

The Canopy by Hilton, a stylish modern boutique hotel located in the lively heart of Downtown Grand Rapids, is on the lookout for Valet Attendants to join their team! In this position, you will warmly greet guests, responsibly park and retrieve vehicles, and maintain a smooth and organized parking experience. If you are a safe driver with previous experience in valet operations or within hotels, we invite you to apply today!

JOB SUMMARY: The Valet Attendant is responsible for ensuring the safe and efficient handling, parking, and retrieval of hotel guest vehicles.

ESSENTIAL JOB FUNCTIONS:

• Drive and park guest vehicles safely and in a timely manner
• Provide guest assistance and information, such as giving directions, assisting with luggage, informing guests of hotel amenities, etc.
• Address guest inquiries and resolve any issues promptly and professionally
• Follow all hotel safety protocols to protect guests, staff, and vehicles
• Keep parking areas clean and orderly to ensure that space usage is maximized
• Monitor any valet parking department equipment and inform a manager or supervisor of any repairs needed.
• Be knowledgeable of hotel emergency procedures and how to respond accordingly
• Report any unusual occurrences or requests to the Valet Supervisor or Manager

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

• Excellent communication, both verbal and written

• Flexibility with schedule depending on needs of the hotel

• Customer-focused with strong time management and problem-solving skills

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• Must possess valid driver’s license with clean driving record
• Knowledge of Michigan driving laws and vehicle usage (manual and automatic transmissions)
• Valet experience preferred but not required
• High School diploma or equivalent

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Valid driver’s license and safe driving record – satisfactory criminal background screening required

BENEFITS WE OFFER

• Career development & training
• Paid time off
• Travel & hotel discounts
• 401(k) with company match
• And more!

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

WHO WE ARE

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.

To learn more about our growing company, please visit

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