Location: Roanoke VA, Richmond VA, Norfolk VAHours: Monday - FridayTravel: Field based (3-5 days at assigned crisis center within territory)Position Overview: Responsible for non-clinical care coordination and/or care management activities focused on the Wellness and Recovery of members telephonically and/or by home visits within the scope of peer certification for members with behavioral health and substance abuse or substance abuse disorder needs.How You Will Make an Impact:- Identifies opportunities for engagement of members and their families in forming a supportive, recovery network- Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites- Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions- Acts as a resource for clinical staff on decision making and problem solving- Initiates and maintains contact with assigned individuals and providers to determine members response to servicesRequired Qualifications:- Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background- Peer Specialist Certification required.Preferred Qualifications:- Experience working with SMI, Substance Use Disorders, Recovery and Resiliency preferred- Experience working with provider and agency policies in local area preferred- Knowledge of behavioral health systems of care in Virginia strongly preferred- Knowledge of discharge planning for various levels of care- Strong Written and verbal documentation skills strongly preferred- Intermediate to advanced Microsoft office usage strongly preferred- Knowledge of care-coordination and case management concepts strongly preferred
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