Work From Home Agent (Remote) Job at Kinley Ames LLC, Oklahoma City, OK

a2RySmQxR2xzczdPZVVTVkJTUTM1YUdpMEE9PQ==
  • Kinley Ames LLC
  • Oklahoma City, OK

Job Description

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.

Job Responsibilities:
  • Answer incoming calls, chats, and emails
  • Research, analyze and determine the appropriate course of action
  • Build trust and rapport with the customer through clear, respectful interaction
  • Offer members alternative vacation options
  • Solve member concerns for first call resolution
  • Upsell eligible customers home warranty solutions
  • Enter new customer information into the system
  • Process payment deferrals and installment plans
  • Problem solve, mediate, and negotiate
  • Escalate issues appropriately

Education and Experience:
  • High school diploma or equivalent
  • Required language proficiency
  • Good data entry and typing skills
  • Great customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you. Kinley Ames LLC

Job Tags

Remote job,

Similar Jobs

Gap, Inc.

Head of Brand Strategy - Old Navy Job at Gap, Inc.

 ...About the Role The Head of Brand Strategy for Old Navy is responsible for helping establish the long-term strategic direction of Old Navy in partnership with the members of the Old Navy Leadership Team. This leader reports to the Chief Business and Strategy Officer... 

Lisa Ross - State Farm Agent

Receptionist - State Farm Agent Team Member Job at Lisa Ross - State Farm Agent

 ...please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully... 

Colas

Asphalt Distributor Driver Job at Colas

 ...communication and interpersonal skills. Ability to work independently and as part of a team. Must be able to work flexible hours...  ...conditions. Colas Inc. and its subsidiaries are an Equal Opportunity Employer. For details on the specifics of this commitment,... 

ALKU

Labeling/Graphic Designer Job at ALKU

 ...Graphic Design/Labeling Consultant Background: Our client is a large ophthalmology based medical device company and is looking for a Graphic...  ...verify content. This consultant will need to have Loftware experience within their background. Key Responsibilities:... 

Waypoint Human Capital

Business Performance Analyst Job at Waypoint Human Capital

 ...Position Title: Business Performance Analyst Position Type: Full-time Position Location: Arlington, VA Clearance: TS/SCI w/ Poly Waypoints client is seeking an experienced Business Performance Analyst to join their growing team. Job Responsibilities...