Job Description

Job Opportunity At Memorial Hermann

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Description

Position is responsible for analyzing complex and unstructured healthcare data sets using advanced statistical methods for use in data driven decision making. The candidate is responsible for supporting a cross-functional team and providing in-depth data insights for complex healthcare problems that can be approached with advanced analytic techniques. They should also collect, explore, and extract insights from structured and unstructured data for performance and quality improvement in a healthcare setting. The ideal candidate should have experience with the EPIC EMR system. They should also have the ability to write complex SQL queries, design Tableau dashboards, and have knowledge of other visualization platforms such as Microsoft Power BI. Knowledge of healthcare comparative analytics platforms such as Vizient, Leapfrog, or US News and World Report is preferred.

Minimum Qualifications

Education: Masters degree with minimum of five (5) years professional experience is required; Professional experience in medical informatics, healthcare information technology/finance/revenue cycle data management, or EHR data management is preferred; In lieu of Masters degree, 10+ years of relevant professional experience may be substituted

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Performs research, analysis, and modeling on organizational data
• Develops and applies algorithms or models to key business metrics with the goal of improving operations or answering business questions. Provides findings and analysis for use in decision making
• Handles moderately complex issues and problems, and refers more complex issues to higher-level staff
• Possesses solid working knowledge of subject matter; May provide leadership, coaching, and/or mentoring to subordinate group
• Strong programming skills in addition to working knowledge and experience of statistical analysis tools
• Demonstrated problem solving, analytical reasoning and decision-making skills
• Demonstrates ability to identify and seek needed information to perform problem/situation analysis
• Strong understanding and experience in researching and resolving data issues with a logical, instinctive, and problem-solving mentality working with large, complex and incomplete sources
• Business analytical skills (process flows, procedures, spreadsheets, modeling, etc.), technical expertise, mathematical skills and good understanding of design and architecture principles are required
• Exhibit strong project management skills, with an ability to work independently on multiple projects with competing priorities and a strong commitment to meeting goals and deadlines
• Understanding of database management tools
• Excellent analytical skills and ability to understand and interpret results based on advanced statistical techniques
• Strong written and verbal communication skills in IT and business environments; ability to communicate to technical and non-technical audiences
• Ability to work under minimal supervision in a fast-paced multidisciplinary environment
• Advanced knowledge of health care, health policy, pharmaceutical, medical device, and related issues
• Superior customer service in the form of first-rate work product and project management
• Strong ability to manage challenging client situations
• Strong ability to troubleshoot and recommend solutions
• Strong ability to translate complex information for a wide range of stakeholders
• Effective oral and written communication skills

Principal Accountabilities

• Work collaboratively with cross-functional teams to draw insight and intelligence from large datasets and electronic medical records.
• Provide in-depth data insights from structured and unstructured data for complex business problems through use of advanced analytics techniques, predictive modeling, data mining/visualization and pattern analysis tools.
• Lead and manage the data management of CCR-related reporting sources, including data schemas, data architecture, data quality, data security, data governance, data extraction, and loading and transforming from multiple resources.
• Develop and test hypotheses and communicate findings in clear, precise and actionable manner to project and leadership teams.
• Respond to CCR-related data requests and create ad-hoc queries to support projects and planning.
• Work closely with teams to identify, understand, and resolve data issues and improve efficiency, productivity and scalability of data processes.
• Assist with the evaluation of data analytic vendors and tools.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.

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