Job Description

Food & Beverage, Senior Supervisor at Great Escape and Great Escape Lodge summary:

The Senior Food & Beverage Supervisor manages daily restaurant operations, ensuring high standards of food quality, cleanliness, and guest satisfaction. This role involves staff recruitment, training, performance management, and maintaining compliance with safety and health regulations. Additionally, the supervisor handles budgeting, purchasing, and marketing initiatives to achieve financial and operational goals.

We are looking for an experienced Senior Restaurant Supervisor to lead the day-to-day operations at Hurricane Grill & Wings, located inside the Great Escape Lodge. In this role, you will uphold the highest standards of professionalism while delivering exceptional guest service and satisfaction. Your role will focus on driving sales performance and foster best in class standards of cleanliness and food quality. Additionally, you'll play a vital role in hiring, training, and supporting our team members, empowering them to excel and contribute to a fun and enjoyable environment for everyone.

• Oversee all restaurant operations at Hurricane Grill & Wings.
• Foster a team-oriented mindset while providing support to other food outlets within the Lodge as needed.
• Ensure compliance with food safety, handling, and storage procedures.
• Maintain high standards for food preparation and service quality.
• Uphold cleanliness and organization within the restaurant to create a positive atmosphere.
• Ensure all locations consistently meet Department of Health standards.
• Manage purchasing for food, equipment, and other essential supplies.
• Achieve the restaurant's financial goals by preparing forecasts and contributing to the budgeting process.
• Implement marketing plans and promotions to drive business.
• Enforce organizational policies and ensure compliance with federal, state, and local laws.
• Maintain adherence to the Hurricane Grill & Wings brand requirements in daily operations.
• Recruit, hire, and train restaurant staff to build an effective team.
• Conduct staff training observations and monitor employee performance.
• Develop meaningful development plans with clear goals for each shift.
• Provide ongoing training and performance feedback to managers and staff.
• Manage employee performance through mentoring, coaching, and discipline when necessary.
• Recognize and celebrate the contributions and achievements of team members.
• Perform any other job duties as assigned by management.

• High school diploma or equivalent.
• ServSafe or Food Safety Certification required, or to be obtained within 60 days of employment.
• ServSafe Alcohol or Alcohol Safety Certification required, or to be obtained within 60 days of employment.
• Minimum of three years of progressive restaurant management experience.
• Knowledge of restaurant management concepts, including labor management, P.O.S. systems, inventory control, safety and sanitation regulations, and labor laws.
• Experience with budgeting and managing profit and loss (P&L).
• Strong organizational and communication skills, both verbal and written.
• Proficient computer skills to include Microsoft Office
• Ability to multitask and take initiative when necessary.
• Flexibility to work weekends, holidays, and various shifts as required.
• Capable of lifting a minimum of 25 pounds.
• Ability to stand, lift, bend, walk throughout the duration of your shift
• Valid driver’s license and a clean driving record.

Salary Range: $70,000- $75,000 annually

Keywords:

food and beverage supervisor, restaurant management, staff training, food safety compliance, budgeting and forecasting, guest service, team leadership, restaurant operations, inventory control, marketing promotions

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