Help Desk Technician Job at Murphy Company, Denver, CO

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  • Murphy Company
  • Denver, CO

Job Description

Overview

Murphy Company , the Best Choice in Mechanical construction since 1907, is hiring an IT Help Desk Technician for our Thornton, CO office.

As a Help Desk Technician, you will be a vital member of Murphys IT team. You will be responsible for providing fast and useful technical assistance in operating computers and phone systems. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and work toward a solution.

Position Details


  • Job title: Help Desk Technician
  • Reports to: IT Operations Manager
  • Location: Thornton, CO
  • Direct reports: 0


Responsibilities
  • Supporting, monitoring, testing, and troubleshooting hardware, software, and IT issues
  • Ensuring all information systems are operated, maintained, and disposed of per compliance directives
  • Ensure all users have the appropriate security clearance, authorization, and awareness of their security responsibilities
  • Support the management and technical team by serving as an organizational bridge of communication and specifications


Ideal Candidate
  • Proficient in tools of communication (Word, Excel, PowerPoint, Outlook, etc.)
  • Ability to support, monitor, test, and troubleshoot hardware and software
  • Proficient in Windows operating systems
  • Proficient with iOS devices
  • Strong problem-solving and analytical skills
  • Ability to quickly learn new technologies and concepts
  • Excellent communication skills that include listening, verbal, and written skills


What Murphy Will Bring To The Table
  • A collaborative, family-friendly work environment
  • Knowledge and expertise that has helped us grow and thrive for the last 112 years
  • Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing
  • A personal time off plan that rivals our competitors


Seniority level
  • Entry level


Employment type
  • Full-time


Job function
  • Information Technology


Industries
  • Construction


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Job Tags

Full time, Work at office,

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