Job Description

Job Description

Job Description

We are looking for a dedicated and detail-oriented Case Clerk to join our team in Atlanta, Georgia. In this role, you will manage client communications, handle case-related data, and ensure efficient case management processes. This is a contract position, offering a great opportunity for growth.

Responsibilities:
• Answer and screen incoming client calls with efficiency and attention to detail.
• Perform accurate and timely data entry for case management purposes.
• Coordinate communication with clients to gather necessary case information.
• Utilize case management software to track and update case progress.
• Work collaboratively with team members to ensure seamless case processing.
• Handle a high volume of calls while maintaining a focus on quality service.
• Participate in alternating weekend shifts as part of the schedule.
• Attend in-person or virtual meetings with HR and intake specialists when required.
• Ensure all case data is organized and accessible for team use.
• Provide exceptional client service to maintain strong relationships.• Minimum of 2-3 years of experience in case management or a related field.
• Proficiency in case management software and tools.
• Strong data entry skills with attention to detail.
• Excellent communication skills to interact effectively with clients and team members.
• Ability to manage a high volume of calls while maintaining accuracy.
• Availability to work alternating weekend shifts as part of the schedule.
• Strong organizational skills to manage multiple case files efficiently.
• Familiarity with client intake processes and procedures.

Job Tags

Contract work, Shift work, Weekend work,

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