Job Description

Essential Job Duties

• Provide timely international and domestic freight quotes
• Identify, schedule, and manage cost effective inbound & outbound shipments; handle required paperwork, and maintain data in the appropriate systems.
• Interface with sales, purchasing, customer service, order management, and transportation providers to ensure the smooth and timely flow of materials.
• Process international paperwork for orders; ensure all shipments are proactively expedited through customs and are imported /exported in accordance with customs compliance.
• Track inbound and outbound shipments, drop shipments, freight auditing, and customs compliance, ensuring all shipments are delivered within their schedule.
• Ensure adherence to all legal and regulatory freight requirements to ensure compliance
• Validate the accuracy of data received; perform quality checks of documents processed
• Notify management of issues, concerns and opportunities for improvement
• Identify service failures in a timely manner, and process credit requests with carriers
• Research missing or damaged freight and file claims accordingly
• Actively gather data and generate reports to analyze freight carrier performance and continually improve freight costs and processes
• Unwrap and check in inbound pallets that arrive
• Maintain clean and organized receiving and shipping areas

Competencies

• Demonstrated initiative and attention to detail/quality
• Action oriented and customer focused
• Excellent written and verbal communication skills
• Self-directed; able to overcome obstacles to meet deadlines

Experience

• 4+ years of experience shipping or freight experience
• Experience in the IT field a plus

Software Requirements

• Proficiency with Netsuite and Microsoft Office (Outlook, Word, Excel, PowerPoint)

ServerMonkey is an equal opportunity employer

Location: 2130 W Sam Houston Pwky N

Houston TX 77043

Hour: Monday through Friday, 9:00-6:00 with an hour lunch break, no weekends

Hourly Rate: 18/hr plus full benefits

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