Job Description

Job Description

Job Description

Appliance Refrigeration Repair Technician
We are looking for Appliance Repair Technician candidates with exceptional customer service skills.

Qualifications

• 2+ years experience as a Full Line Appliance Repair Technician (refrigeration, cooking, cleaning, laundry)

• Willing to undergo a pre-employment drug screen, criminal background check, and drivers license check

• Willing to be enthusiastic and customer service focused

• Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds

Responsibilities

• Accurately diagnose and repair home appliances

• Maintain a high level of customer satisfaction

• Ability to communicate effectively - with customers, tech support, dispatch routing and management.

• Ability to make decisions in a timely fashion

• Ability to work both independently and on a team

• Basic Computer Skills and iPad working knowledge

• Technical/Mechanical Aptitude

• Dispatch from your home to customer locations in order to repair residential home appliances

• Process transactions related to the in-home repairs

• Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.

Why Work for Guinco Service?

• Hear from our employees! Click Here

At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

• Exceptional Benefits Offered
  • Full benefits package
    • Health insurance (50% paid by the company for employees)
    • Dental insurance (50% paid by the company for employees)
    • Vision insurance (50% paid by the company for employees)
    • Health Savings Account (HSA) (company contributions)
    • Company Paid Life Insurance /AD&D
    • Long Term Disability
  • Voluntary Benefits
    • Critical Illness Insurance
    • Accident Insurance
    • Hospital Indemnity Insurance
    • Company Match 401K Plan
  • Paid Time Off
  • Holiday pay
  • Bereavement Leave
  • Maternity/Paternity Leave
  • Company Provided Equipment
    • Uniforms (company provided)
    • Vehicle (company provided)
    • Truck stock
    • Tablet

Additional Info:

• We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nations two largest appliance parts distributors.

• We do in-office part pre-screens and we pre-order parts for the majority of calls run by our field technicians.

• We are paperless and all service orders and data are done electronically.

Job Tags

Holiday work,

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