Job Description

Job Description

Role: Epic Revenue Cycle Education Manager

Length: 6-month contract-to-hire

Location: Hybrid, Jacksonville, FL

Our Healthcare Provider client in Jacksonville, Florida, is hiring for an EPIC Revenue Cycle Education Manager in a 6-month contract-to-hire capacity

Description

This role is responsible for leading the design, development, and delivery of both eLearning and instructor-led training programs. The focus is on revenue cycle applications across various settings, such as: Patient Access, Health Information Management and Coding, Hospital Billing, Professional Billing, and the Single Billing Office. This highly visible role involves daily interaction with leadership and requires professionalism, strategic thinking, and the ability to manage complex personalities and expectations.

The manager builds curriculums, integrates Epic and on-the-job training, and supports centralized training efforts. Flexibility is key, with variable on-site requirements and occasional weekend training during go-live events. While Epic experience can be taught and credentialed within 90 days, strong leadership and training experience - especially with high level stakeholders - is essential.

Requirements:

Bachelor's Degree or higher required

Additional Skills & Qualifications:

• Leadership and Influence -Proven ability to work with and influence leadership (Directors, Executive Directors, VPs), including the ability to push back professionally and escalate issues appropriately.
• Curriculum Development - Experience designing and implementing training programs across the full revenue cycle, with a focus on both Epic systems and practical, service-based learning.
• Training Delivery - Skilled in onboarding and facilitating full-day training sessions, including Epic credentialing and hands-on patient interaction modules.
• Strategic Thinking and Project Management - Ability to see the broader organizational impact of training initiatives and manage projects from a strategic and operational perspective.
• Adaptability and Flexibilit y - Willingness to work on-site as needed, including weekends during go-live events, and adjust to varying schedules and locations. Capable of managing difficult personalities and high-pressure environments with professionalism.

Must become Epic certified within 90 days on the job.

Job Type & Location

This is a Contract to Hire position based out of Jacksonville, FL.

Pay and Benefits

The pay range for this position is $62.50 - $62.50/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Jacksonville,FL.

Application Deadline

This position is anticipated to close on Nov 15, 2025.

h4> About TEKsystems:\n\n

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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